My Mother was the first to purchase Shiseido products. I was stunned by the results I saw in less than two weeks. I was sold. I stopped using my old products and purchased Shiseido. The Future Solution LX Concentrated Balancing Softener is light, moisturizing, and has significantly reduced the size of my pores. I use it day and night. My husband noted how smooth my face looks and how my fine lines had diminished! I have been using the product for less than a month and the results are astonishing!

Approximately 3 weeks ago I started using this softener as part of the Future Solution LX system. I purchased a holiday starter kit to try it out and am already very impressed with the results. I live in an arid climate, so in the winter my skin is horribly dry and rough. After using these products for only 3 weeks, my skin is so much softer, moisturized all day, and appears brighter. So as not to waste any of the softener, I apply it with clean fingertips rather than a cotton pad, as the first step after cleansing. I will most likely purchase this again after my small size runs out.

I am 53 and tend toward dry skin. I am always looking for options to address lines and wrinkles. I'd used a Shiseido moisturizer previously, and wasn't especially impressed, I read the reviews on this product, and decided to take a chance (I LOVE Sephora's return policy!). It is a fabulous product! I've been using it for a little over a week, and my skin is so soft. The product seems to be plumping my problem areas a bit, and I'm using it right now in place of my serum. As someone else mentioned, I am putting this on my hands and applying it to my face, rather than using a cotton ball. It's a bit pricey, but I feel the amount you get for the price is reasonable. I'll be interested to see whether the results get progressively improve.

This is an AMAZING product!! First let me say I could not understand why anyone would pay so much for a softener. I was lucky to have a friend who worked for the company give me a bottle the first time around. I'm so glad she did! My skin is sensitive to heavy products or rich products but it is very dry. This combo means no serums and lighter weight moisturizers, with the aging process taking hold I felt I was going to lose out. This softener is a great combo of softener, serum and moisture. The silky texture doesn't clog the pores but it does hydrate and makes my moisturizer go nearly twice as far. My skin regained its healthy glow of my 20's (currently I'm in my late 30's) and I'm noticing more elasticity as well. It is a must have in my regime every morning and night now.

I have been very happy with the product and would have given five stars, however recently the company changed its package, the bottle is now bulky and the material seems a downgrade from the previous design, disappointing and unpleasant considering this is an expensive product line. To be fair, the product itself is great. I have used this softener for two years, I would recommend this softener to anyone who has sensitive skin, wanting a truly moisturizing softener. This product looks and feels like a light lotion, easy to apply and absorbed by skin quickly. The skin looks healthier after application.