This is the best eye make up remover I have ever used. I have very sensitive skin and this remover is perfect! it removes all of my make up and it doesn't irritate my skin or bother my eyes leaving any kind of oily residue on my eye making it hard to see. I love it! Its worth the price and it smells wonderful! My boyfriend bought this for me and it was such a great present!

This is the only eye makeup remover I can use, and it is marvelous. I've tried many brands - expensive, inexpensive, oily, non-oily, special formulation for sensitive eyes, etc. but all of them eventually caused irritation. The Shiseido Instant Eye and Lip Makeup Remover is a miracle - gentle, effective, and moisturizing without irritating my eyes and without leaving a film that interferes with my contact lenses. Can't live without this one! 

This didn't work for me. This product burns my eyes and the skin around my eyes. After using this, the skin around my eyes is very irritated and feels burned (like a sunburn). I've tried it twice and it happened both times so I won't be using it again. I rinsed it off after applying and feels like there's a soapy residue left behind. It also takes way too much work to get my non-waterproof mascara off. I am glad it works for other people. It just didn't work for me.

I've been searching for a good makeup remover that is gentle on my sensitive eyes but really removes makeup easily. This product totally fills the bill. It's gentle on the eyes (I do wear contacts) but removes all long wearing makeup quickly and easily without rubbing or tugging. No oily residue. Cleanse your face after using and you're perfectly clean. No waking up the next morning with black around your eyes when you thought you had removed your makeup the night before. I will continue to use this. 

I have combination skin and this product works perfectly for me. It is a little oily, but it removes eye makeup very well and does not irritate the eyes or cause eyelashes to fall off during eye makeup removal. Great quality like all the Shiseido products I have purchased so far.